Canadian Aviation Regulations (SOR/96-433)

Flight Dispatchers and Flight Followers

• 604.180 (1) The component of the training program for flight dispatchers shall include the following elements:

  • (a) the content of the private operator’s operations manual;

  • (b) the provisions of these Regulations, and of related standards, that affect the responsibilities of a flight dispatcher;

  • (c) flight planning and the private operator’s standard operating procedures;

  • (d) radiocommunication procedures;

  • (e) aircraft fuelling procedures;

  • (f) aircraft surface contamination procedures;

  • (g) the use of minimum equipment lists;

  • (h) meteorological conditions, including windshear and aircraft icing, in the private operator’s area of operation;

  • (i) the private operator’s navigation and instrument approach procedures;

  • (j) accident and incident reporting;

  • (k) emergency procedures;

  • (l) weight and balance control procedures;

  • (m) pre-flight crew member briefings;

  • (n) the differences between pilot self-dispatch procedures and co-authority dispatch procedures;

  • (o) the provision of meteorological information to the flight crew without analysis or interpretation;

  • (p) foreign regulations, if applicable;

  • (q) aeronautical information publications applicable to the private operator’s area of operation;

  • (r) meteorological conditions and their effect on the flight and operation of an aircraft;

  • (s) the interpretation of meteorological information;

  • (t) the performance and limitations of the private operator’s aircraft;

  • (u) air traffic control procedures; and

  • (v) flight dispatch procedures.

• (2) The component of the training program for flight followers shall include the elements referred to in paragraphs (1)(a) to (q).

Ground and Airborne Icing Operations

604.181 The component of the training program for flight crew members and ground personnel that relates to ground and airborne icing operations shall include the following elements:

• (a) the responsibilities of the pilot-in-command and other operations personnel in respect of aircraft de-icing and anti-icing procedures;

• (b) the provisions of these Regulations, and of related standards, that relate to ground and airborne icing operations;

• (c) the meteorological conditions that are conducive to ice, frost and snow contamination;

• (d) procedures relating to pre-flight inspections and to the removal of contamination;

• (e) the hazards associated with the contamination of critical surfaces by ice, frost and snow;

• (f) airborne icing recognition; and

• (g) in the case of training provided to flight crew members,

  • (i) the basis of the certification of the aircraft for flight into known icing conditions,

  • (ii) airborne icing definitions and terminology,

  • (iii) the aerodynamic effects of airborne icing,

  • (iv) the weather patterns associated with airborne icing, including both classical and non-classical mechanisms that produce freezing precipitation,

  • (v) flight planning and airborne icing information,

  • (vi) information specific to the private operator’s aircraft fleet that relates to the operation of de-icing and anti-icing equipment, and operational procedures relating to that equipment, and

  • (vii) the private operator’s directives concerning operations in airborne icing conditions set out in the private operator’s operations manual and, if established by the private operator, in the private operator’s standard operating procedures.

Maintenance, Elementary Work and Servicing

• 604.182 (1) The component of the training program for persons who performs maintenance or elementary work shall include the following elements:

  • (a) the performance rules set out in section 571.02, and the recording requirements set out in section 571.03 and subsection 605.92(1); and

  • (b) the private operator’s maintenance control system.

• (2) The component of the training program for persons who perform servicing shall include the following elements:

  • (a) the procedures that are set out in instructions for continued airworthiness provided by the holder of the design approval document, and that are applicable to the types of aircraft operated by the private operator; and

  • (b) details of the methods used by the private operator to record servicing under paragraph 604.127(k).

Safety Management System

604.183 The component of the training program in respect of the private operator’s safety management system shall include the following elements:

• (a) training in the concepts and principles of safety management systems;

• (b) training in the organization and operation of the private operator’s safety management system;

• (c) competency-based training for persons who have been assigned duties in respect of the safety management system;

• (d) appropriate objectives for each person; and

• (e) means of measuring the level of competency attained by each person who receives the training.

[604.184 to 604.196 reserved]

Division XI — Operations Manual

General Requirement

• 604.197 (1) A private operator shall have an operations manual that sets out the processes, practices and procedures applied in the course of its operations. The operations manual shall include a table of contents and shall deal with the following topics:

  • (a) the duties and responsibilities of all operational and maintenance personnel, and the hierarchy and chain of command within management;

  • (b) the organization and operation of the safety management system;

  • (c) personnel training and qualifications;

  • (d) record keeping;

  • (e) the organization and operation of the maintenance control system;

  • (f) procedures for conducting an operation under a special authorization, if applicable;

  • (g) the organization and operation of the operational control system;

  • (h) procedures, if any, relating to minimum equipment lists;

  • (i) the procedures to follow in normal, abnormal and emergency conditions;

  • (j) the private operator’s standard operating procedures, if any;

  • (k) weather restrictions;

  • (l) flight time limits and flight duty period limits;

  • (m) controlled rest on the flight deck;

  • (n) accident and incident response considerations;

  • (o) procedures for dealing with security events;

  • (p) aircraft performance limitations; and

  • (q) the use and protection of records, if any, obtained from flight data recorders and cockpit voice recorders.

• (2) The private operator shall ensure that it is possible to verify the currency and validity of each part of its operations manual.