Personnel Training for the Assistance of Persons with Disabilities Regulations (SOR/94-42)

(Corporate name, address and nature of business of carrier or terminal operator)

Date:

• 1 

  Name and title of person responsible for managing the training program within the organization.
• 2 

  Target group of the training program (specify):

  • (a) employees and contractors who interact with the public;

  • (b) employees and contractors who provide physical assistance;

  • (c) employees and contractors who handle mobility aids;

  • (d) employees and contractors who assist with special equipment or aids.

• 3 

  List of the occupational categories of the organization’s employees and contractors required to receive training.
• 4 

  Subject matter covered in the training program.
• 5 

  Principal teaching methods and types of educational and support materials used in the training program.
• 6 

  Number of hours of training provided in the initial training program.
• 7 

  Average period between the beginning of employment and the initial training.
• 8 

  Frequency, nature and number of hours of refresher training sessions required.
• 9 

  Qualifications and title of the person who provides the initial training and refresher training sessions.
• 10 

  Where a person with a disability is involved in the training program, the nature of the involvement.
• 11 

  Means used by the organization to ensure that employees receive a level of training appropriate to the requirements of their function.
• 12 

  The recording and monitoring of the completion of the initial training and each refresher training session.
• 13 

  Where the organization uses contractors, the means used to ensure that the contractors receive a level of training appropriate to the requirements of their function.