Direction Respecting Flight Cancellations for Situations Outside of a Carrier’s Control (SOR/2020-283)

The Minister of Transport, pursuant to subsection 86.11(2)Footnote ^a of the Canada Transportation ActFootnote ^b, issues the annexed Direction Respecting Flight Cancellations for Situations Outside of a Carrier’s Control.

• Return to footnote ^aS.C. 2018, c. 10, s. 19

• Return to footnote ^bS.C. 1996, c. 10

Ottawa, December 17, 2020

Le ministre des Transports, Marc Garneau Minister of Transport

Marginal note:Direction

1 The Canadian Transportation Agency must make a regulation respecting a carrier’s obligations towards passengers in the case of flight cancellations due to situations outside of the carrier’s control that prevent it from ensuring that passengers complete their itinerary within a reasonable time.

Marginal note:Refunds

2 The regulation made by the Canadian Transportation Agency must provide for refunds to passengers for flight cancellations due to situations outside of a carrier’s control, including the situations listed in subsection 10(1) of the Air Passenger Protection Regulations, that prevent it from ensuring that passengers complete their itinerary within a reasonable time.

Marginal note:Lengthy delay

3 In the regulation, the Canadian Transportation Agency may determine that refunds be provided for lengthy delays due to situations outside of a carrier’s control resulting in passengers not being able to complete their itinerary within a reasonable time.

Marginal note:Coming into force

4 This Direction comes into force on the day on which it is registered.