| 1 | Maintenance worker | (a) labourer; or (b) operator
| As assigned by a manager, perform tasks and activities and provide services that do not require specialized knowledge | (a) perform basic or support tasks and activities within a team or organization, such as operating equipment, cleaning, conducting repairs and performing routine maintenance tasks; (b) assist technicians, specialists or tradespersons in the completion of tasks and projects; and (c) report to a manager on the status of tasks and projects
| (a) no prior work experience required; (b) a high school diploma or equivalent may be required; and (c) on-the-job training may be required
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| 2 | Technician | (a) specialist; or (b) tradesperson
| As assigned by a manager, perform tasks and activities and provide services that require a specialized degree of knowledge | (a) perform activities and tasks that require a specialized or particular degree of knowledge in a field of work, such as conducting research and analysis, developing technical policies and procedures and designing and inspecting systems to ensure compliance with operating standards; (b) provide advice and support to management regarding the tasks and projects of the team or organization; and (c) report to a manager on the status of tasks and projects
| (a) a college diploma or other post-secondary program in a specialized field of study may be required; and (b) certification in a specialized field of study and a period of supervised work experience may be required
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| 3 | Manager | (a) supervisor; (b) team leader; or (c) program director
| Based on direction from senior executives, organize and supervise the carrying out of tasks and projects by personnel within a team or organization | (a) plan, organize, direct, control and evaluate the operations and activities of a team or organization; (b) coordinate and assign tasks to personnel within the team or organization; (c) supervise the conduct and work of personnel and recommend measures to improve productivity, quality or other performance measurements; (d) report to a senior executive, board or owner on the status of tasks and projects; and (e) conduct personnel management tasks, including the recruitment, hiring, training and promotion of employees
| A post-secondary degree or extensive experience, including supervisory or operation experience, may be required |
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