Accessible Transportation for Persons with Disabilities Regulations

Marginal note:Information to be published

• 5 (1) A transportation service provider must publish the following information in electronic format on its website, or in another format if it does not have a website:

  • (a) a notice that it is subject to these Regulations and the provisions of these Regulations that apply to it;

  • (b) the services that it offers to persons with disabilities and any conditions that apply to those services; and

  • (c) the complaint resolution services that it offers and how a passenger may access those services.

• Marginal note:Clarification

  (2) For greater certainty, the requirements of section 4 apply to a notice referred to in paragraph (1)(a) and complaint resolution services referred to in paragraph (1)(c).