Marginal note:Regulations re customer information
459 The Governor in Council may make regulations
(a) requiring a bank to establish procedures regarding the collection, retention, use and disclosure of any information about its customers or any class of customers;
(b) requiring a bank to establish procedures for dealing with complaints made by a customer about the collection, retention, use or disclosure of information about the customer;
(c) respecting the disclosure by a bank of information relating to the procedures referred to in paragraphs (a) and (b);
(d) requiring a bank to designate the officers and employees of the bank who are responsible for
(i) implementing the procedures referred to in paragraph (b), and
(ii) receiving and dealing with complaints made by a customer of the bank about the collection, retention, use or disclosure of information about the customer;
(e) requiring a bank to report information relating to
(i) complaints made by customers of the bank about the collection, retention, use or disclosure of information, and
(ii) the actions taken by the bank to deal with the complaints; and
(f) defining information, collection and retention for the purposes of paragraphs (a) to (e) and the regulations made under those paragraphs.
- 1991, c. 46, s. 459
- 1997, c. 15, s. 55
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