Government of Canada / Gouvernement du Canada
Symbol of the Government of Canada

Search

Bank Act

Version of section 459 from 2003-01-01 to 2022-06-29:


Marginal note:Regulations re customer information

 The Governor in Council may make regulations

  • (a) requiring a bank to establish procedures regarding the collection, retention, use and disclosure of any information about its customers or any class of customers;

  • (b) requiring a bank to establish procedures for dealing with complaints made by a customer about the collection, retention, use or disclosure of information about the customer;

  • (c) respecting the disclosure by a bank of information relating to the procedures referred to in paragraphs (a) and (b);

  • (d) requiring a bank to designate the officers and employees of the bank who are responsible for

    • (i) implementing the procedures referred to in paragraph (b), and

    • (ii) receiving and dealing with complaints made by a customer of the bank about the collection, retention, use or disclosure of information about the customer;

  • (e) requiring a bank to report information relating to

    • (i) complaints made by customers of the bank about the collection, retention, use or disclosure of information, and

    • (ii) the actions taken by the bank to deal with the complaints; and

  • (f) defining information, collection and retention for the purposes of paragraphs (a) to (e) and the regulations made under those paragraphs.

  • 1991, c. 46, s. 459
  • 1997, c. 15, s. 55

Date modified: