﻿<?xml version="1.0" encoding="utf-8"?><Regulation lims:pit-date="2009-02-12" hasPreviousVersion="true" lims:lastAmendedDate="2009-02-12" lims:current-date="2019-06-21" lims:inforce-start-date="2009-02-12" lims:fid="673349" lims:id="673349" gazette-part="II" regulation-type="SOR" xml:lang="en" xmlns:lims="http://justice.gc.ca/lims"><Identification lims:inforce-start-date="2009-02-12" lims:fid="673350" lims:id="673350"><InstrumentNumber>SOR/2001-372</InstrumentNumber><RegistrationDate><Date><YYYY>2001</YYYY><MM>10</MM><DD>4</DD></Date></RegistrationDate><ConsolidationDate lims:inforce-start-date="2009-02-12"><Date><YYYY>2019</YYYY><MM>6</MM><DD>22</DD></Date></ConsolidationDate><EnablingAuthority lims:inforce-start-date="2009-02-12" lims:fid="673352" lims:id="673352"><XRefExternal reference-type="act" link="I-11.8">INSURANCE COMPANIES ACT</XRefExternal></EnablingAuthority><LongTitle lims:inforce-start-date="2009-02-12" lims:fid="673353" lims:id="673353">Complaint Information (Foreign Insurance Companies) Regulations</LongTitle><RegulationMakerOrder><RegulationMaker>P.C.</RegulationMaker><OrderNumber>2001-1743 </OrderNumber><Date><YYYY>2001</YYYY><MM>10</MM><DD>4</DD></Date></RegulationMakerOrder></Identification><Order lims:inforce-start-date="2009-02-12" lims:fid="673354" lims:id="673354"><Provision lims:inforce-start-date="2009-02-12" lims:fid="673355" lims:id="673355" format-ref="indent-0-0" language-align="yes" list-item="no"><Text>Her Excellency the Governor General in Council, on the recommendation of the Minister of Finance, pursuant to section 1021<FootnoteRef idref="fn_SOR-2001-372_e_hq_5177">a</FootnoteRef> of the <XRefExternal reference-type="act" link="I-11.8">Insurance Companies Act</XRefExternal><FootnoteRef idref="fn_SOR-2001-372_e_hq_5178">b</FootnoteRef>, hereby makes the annexed <XRefExternal reference-type="regulation" link="SOR-2001-372">Complaint Information (Foreign Insurance Companies) Regulations</XRefExternal>.</Text><Footnote id="fn_SOR-2001-372_e_hq_5177" placement="page" status="official"><Label>a</Label><Text>S.C. 2001, c. 9, s. 465</Text></Footnote><Footnote id="fn_SOR-2001-372_e_hq_5178" placement="page" status="official"><Label>b</Label><Text>S.C. 1991, c. 47</Text></Footnote></Provision></Order><Body lims:inforce-start-date="2009-02-12" lims:fid="673356" lims:id="673356"><Heading lims:inforce-start-date="2009-02-12" lims:fid="673357" lims:id="673357" level="1"><TitleText>Provision of Information</TitleText></Heading><Section lims:inforce-start-date="2009-02-12" lims:lastAmendedDate="2009-02-12" lims:fid="673358" lims:id="673358"><MarginalNote lims:inforce-start-date="2009-02-12" lims:fid="673359" lims:id="673359">Information to be provided</MarginalNote><Label>1</Label><Text>For the purposes of subsections 604(4) and 605(1) of the <XRefExternal reference-type="act" link="I-11.8">Insurance Companies Act</XRefExternal>, the prescribed information is that the person may contact the Agency</Text><Paragraph lims:inforce-start-date="2009-02-12" lims:fid="673360" lims:id="673360"><Label>(a)</Label><Text>at its office at 427 Laurier Ave. West, 6th Floor, Ottawa, Ontario K1R 1B9; or</Text></Paragraph><Paragraph lims:inforce-start-date="2009-02-12" lims:fid="673361" lims:id="673361"><Label>(b)</Label><Text>through its website at <XRefExternal reference-type="other" link="http://www.fcac-acfc.gc.ca" isURL="true">www.fcac-acfc.gc.ca</XRefExternal>.</Text></Paragraph><HistoricalNote><HistoricalNoteSubItem lims:inforce-start-date="2009-02-12" lims:fid="673363" lims:id="673363">SOR/2009-62, s. 1</HistoricalNoteSubItem></HistoricalNote></Section><Section lims:inforce-start-date="2009-02-12" lims:lastAmendedDate="2009-02-12" lims:fid="673364" lims:id="673364"><MarginalNote lims:inforce-start-date="2009-02-12" lims:fid="673365" lims:id="673365">Manner of providing information</MarginalNote><Label>2</Label><Text>For the purposes of subsection 605(1) of the <XRefExternal reference-type="act" link="I-11.8">Insurance Companies Act</XRefExternal>, the prescribed manner of providing the information referred to in section 1 is by providing it</Text><Paragraph lims:inforce-start-date="2009-02-12" lims:fid="673366" lims:id="673366"><Label>(a)</Label><Text>in a brochure, statement of account or written statement that contains other information that is required, under that Act, to be disclosed in respect of an arrangement referred to in subsection 601(4) of that Act, a payment, credit or charge card, the cost of borrowing or any other obligation of the foreign company under a consumer provision; or</Text></Paragraph><Paragraph lims:inforce-start-date="2009-02-12" lims:fid="673367" lims:id="673367"><Label>(b)</Label><Text>in a separate document.</Text></Paragraph><HistoricalNote><HistoricalNoteSubItem lims:inforce-start-date="2009-02-12" lims:fid="673369" lims:id="673369">SOR/2009-62, s. 1</HistoricalNoteSubItem></HistoricalNote></Section><Section lims:inforce-start-date="2009-02-12" lims:lastAmendedDate="2009-02-12" lims:fid="673370" lims:id="673370"><Label>3</Label><Text><Repealed>[Repealed, SOR/2009-62, s. 1]</Repealed></Text></Section></Body></Regulation>