Cooperative Credit Associations Act
Marginal note:Procedures for dealing with complaints
385.22 (1) A retail association shall
(a) establish procedures for dealing with complaints made by persons having requested or received products or services in Canada from the retail association;
(b) designate an officer or employee of the association to be responsible for implementing those procedures; and
(c) designate one or more officers or employees of the association to receive and deal with those complaints.
Marginal note:Procedures to be filed with Commissioner
(2) A retail association shall file with the Commissioner a copy of its procedures established under paragraph (1)(a).
- 2001, c. 9, s. 313.
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